✅ Reservation & Deposit
To confirm your Rinjani trek package, we require a non-refundable deposit of $50 USD per person. This deposit secures:
Your Rinjani National Park entrance permit
Pre-trek accommodation in Senaru
Your place in the selected trekking package
Your booking is only confirmed once the deposit has been received.
💳 Final Payment
The remaining balance is payable upon arrival in Lombok. We accept:
Credit card / Debit card
TransferWise (Wise)
Revolut
Cash in Indonesian Rupiah (IDR) at the current exchange rate
🚫 Cancellation Policy
Cancellations are permitted before your arrival, but please note that the initial $50 USD deposit is non-refundable, as it covers permit fees and accommodation arrangements.
🛡️ Service Guarantee
We are committed to delivering a high-quality experience. If you are not satisfied with any part of your trip (guide, food, gear, accommodation, drivers, etc.), please inform us immediately so we can address the issue on-site.
We may offer a partial refund (10%–50%) depending on the severity of the issue — determined at our discretion.
💰 Payment Options
You can conveniently pay using any of the following methods:
🔹 Wise (TransferWise)
🔹 Revolut
🔗 https://www.revolut.com/en-SG/payments/
🔹 PayPal Me
🔗 https://www.paypal.com/paypalme/rinjanibasecamp
🏦 Bank Details for Wise/Revolut Transfers
Bank Name: BANK NEGARA INDONESIA (BNI)
Bank Address: Mataram
Account Number: 0828621712
Account Name: MUNAWIR
SWIFT Code: BNINIDJA
Postal Code: 83354
Instructions:
Register a personal account with Wise or Revolut
Add funds to your account
Use the above banking information to send your deposit
📇 Required Information (for Permit Registration)
After your deposit has been made, kindly provide the following details for each trekker to secure your Mount Rinjani permit:
Passport Number
Full Name
Gender
Height
Weight
Date of Birth
Country of Residence
Full Address
If you have any questions or need assistance, please don’t hesitate to contact us.
With warm regards,
Mr. Awenk
Rinjani Trek Organizer & Guide